We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

- Manage large amounts of inbound and outbound calls in a timely manner

- Follow communication "scripts" when handling different topics

- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

- Seize opportunities to upsell products when they arise

- Build sustainable relationships and engage customers by taking the extra mile

- Keep records of all conversations in our call center database in a comprehensible way

- Frequently attend educational seminars to improve knowledge and performance level

- Meet personal/team qualitative and quantitative targets

- Previous experience in a customer support role

- Track record of over-achieving quota

- Strong phone and verbal communication skills along with active listening

- Familiarity with CRM systems and practices

- Customer focus and adaptability to different personality types

- Ability to multi-task, set priorities and manage time effectively

- High school degree

Full-time

From $14.50 per hour

Hudson Hyundai is a well respected organization that invests in good people to help continue the growth of our company. Are you looking for a company that you can build a long-term future with? Our employees are our greatest asset. We are currently seeking assertive, results-orientated individuals who have previous auto sales experience. The ideal candidate must have a proven work history in commission-based sales and demonstrate the friendly, yet conservative style we employ. Presentation skills and the ability to multi-task are critical to this position. If you are a hard worker who likes a challenge and focuses on getting results, this position offers immense earning potential.

- Competitive pay plan.

- Unlimited earning potential.

- Monthly bonus.

- Health Insurance.

- Paid vacation, sick days and holidays.

- 401(k) program.

- PAID TRAINING

- Professional working environment and fantastic advancement opportunities.

- Closed Sundays.

- Professional appearance and work ethic.

- Ability to multi-task in a fast-paced environment.

- Valid driver license with a clean driving record.

- Positive attitude with high-energy personality.

- Strong Interpersonal communication and negotiation skills.

- Self-driven with the ability to achieve goals.

- Organized and strong phone and follow-up skills.

- Strong closing ability.

Full-time

$80,000.00 - $120,000.00 per year

Hudson Auto Group is looking to hire a positive, customer oriented, friendly.

- Serves visitors by greeting, welcoming, and directing them appropriately.

- Notifies company personnel of visitor arrival.

- Maintains security and telecommunications system.

- Informs visitors by answering or referring inquiries.

- Directs visitors by maintaining employee and department directories.

- Answers and directs phone calls to appropriate departments and it's members. Also receives and documents messages for sales departments.

- Assist with Scheduling sales and service appointments.

- Complete sales reports in excel

- Enter guest information in CRM

- Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

- Contributes to team effort by accomplishing related results as needed.

- Assist our administrative office department with overflow of work when needed.

- Keeps a log of plates, sales transactions and service transactions for our accounting department.

- Telephone Skills

- Verbal Communication

- Listening

- Professionalism

- Customer Focus

- Organization

- Informing Others

- Handles Pressure

Full-time, Part-time

$13.00 - $14.50 per hour

All customers are required to wear a mask, curbside pickup available, common surfaces are sanitized regularly, etc.